New Tools in Customer Engagement, Integrations, Analytics, eCommerce, Customer Experience, Security, Privacy, Events, Targeting, CDP, and Direct Mail
New Products CUSTOMER ENGAGEMENT: Tata Communications launched DIGO, an in-network, cloud communications platform to power up customer engagement for digital-first businesses. INTEGRATIONS: Alloy announced Alloy Embedded, a white-label integration solution that enables eCommerce software […]
Read MoreNew Tools in Marketing Automation, Web Performance, Advertising, eCommerce, Audience Segmentation, Podcasting, Contact Center, Direct Mail, Security, and Targeting
New Products AUTOMATION: Inflection.io announced the launch of their B2B marketing automation solution that puts product activity data at the center and optimizes for the scalability and extensibility demands of the modern […]
Read MoreNew Tools in Social Media Monitoring, Targeting, Productivity, SEM, Brand Management, Social Media Marketing, ABM, Content Marketing, Marketing Operations, and Machine Learning
New Products SM MONITORING: Qualtrics announced Qualtrics Social Connect, a new digital customer service and social listening solution that enables contact center, marketing and CX teams to capture, analyze and respond to […]
Read MoreNew Tools for Product Management, Video & Collaboration
New Products ANALYTICS Dun & Bradstreet released Buyer Intent, a new tool leveraging machine learning to identify in-market audiences. BUSINESS MANAGEMENT Salesforce launched Service Cloud Workforce Engagement, enabling managers to organize an entire remote workforce. MESSAGING Gupshup has […]
Read MoreNew Tools for Analytics, Customer Data & Content
New Products DATA Segment launched Segment Data Lakes built on AWS to enable customers to quickly build and launch a data lake to complement Segment’s customer data platform (CDP). TARGETING Pega launched Value Finder, a […]
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