Podcasting

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New Tools in Contact Center Systems, Video Creation, Podcasting, and Productivity

New Products CONTACT CENTER: Kore.ai launched SmartAssist, an end-to-end AI-native Contact Center as-a-Service that accurately responds to the most sophisticated conversations across voice or digital channels, and automatically escalates conversations to live […]

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New Tools in Podcasting, Customer Service, and eCommerce

New Products PODCASTING: Callin launched as a new Social Podcasting app where users can create, discover, and consume live and recorded audio content all in one place. CUSTOMER SERVICE: eGain announced the availability of […]

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