CX

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New tools for Content Mgmt., Planning, Events, Automation, CX and Analytics

New Products CONTENT MANAGEMENT: Box announced Box Shuttle, making it easier, faster, and less costly to migrate large amounts of content, including permissions and metadata, to the Box Content Cloud. PLANNING: Wavemaker rolled out […]

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New Tools for Customer Experience, eCommerce, Privacy and Intelligence

New Products CX: Salesforce announced Loyalty Management, a new product that will allow companies to provide a more personalized consumer experience, grow their loyalty programs and help increase business value by creating […]

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New Tools for Mobile, Workflow, Training and Video Meetings

New Products OOH MoZeus’ Digital Wand is a mobile solution that allows consumers to interact with digital displays from their phones without downloading an app. VIDEO RingCentral’s new Glip product adds free capabilities for […]

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New Tools for Product Management, Video & Collaboration

New Products ANALYTICS Dun & Bradstreet released Buyer Intent, a new tool leveraging machine learning to identify in-market audiences. BUSINESS MANAGEMENT Salesforce launched Service Cloud Workforce Engagement, enabling managers to organize an entire remote workforce. MESSAGING Gupshup has […]

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