Customer Service

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New Tools in Email Platforms, Conversational Marketing, Customer Service, and Business Management

New Products EMAIL: Jeeng announced the launch of Jeeng Email, the fully automated, personalized email content delivery platform that helps publishers match the right content to the right subscriber. CONVERSATIONAL: ZeroShotBot announced the launch […]

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New Tools in Advertising, Analytics, Payments, Customer Service, Customer Engagement, Events, SMS, RevOps, and Video Measurement

New Products ADVERTISING: ADvendio announced the launch of their Salesforce powered self-service advertising platform for managing cross-media ad campaigns. ANALYTICS: Emotive Technologies launched Apex, a SaaS platform for measuring key marketing metrics with a […]

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New Tools in Advertising, CDP, Video Creation, Contact Center Systems, and Customer Service

New Products ADVERTISING: Permission.io announced the development of Permission Ads, a demand side platform that offers advertisers a new way to run consent-based ad campaigns by offering consumers cryptocurrency rewards in the […]

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New Tools in CDP, Lead Generation, AR, Customer Service, and Live Events

New Products CDP: ActionIQ introduced their B2B CDP that allows B2B companies to leverage all known and anonymous customer and account data to build a 360-degree customer view that powers highly personalized, […]

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New Tools in Lead Generation, Video Creation, Advertising, Customer Service, Customer Experience, Analytics, and Webinars

New Products LEAD GEN: Oracle announced Oracle Fusion Marketing as a part of Oracle Advertising and CX, which enables marketers to easily create campaigns that span traditional marketing and advertising channels, and […]

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