Customer Experience

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New Tools in Customer Engagement, Integrations, Analytics, eCommerce, Customer Experience, Security, Privacy, Events, Targeting, CDP, and Direct Mail

New Products CUSTOMER ENGAGEMENT: Tata Communications launched DIGO, an in-network, cloud communications platform to power up customer engagement for digital-first businesses. INTEGRATIONS: Alloy announced Alloy Embedded, a white-label integration solution that enables eCommerce software […]

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New Tools in CDP, Web Performance, Advertising, Product Discovery, CX, Web Development, Video Management, Analytics, and Intelligent Agents

New Products CDP: Fulcrum announced its CDP that allows companies to capture and unify first-party data to create personalized experiences based on the interests and behavior of every customer. WEB PERFORMANCE: Arkose Labs announced […]

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New Products in Content Creation, Contact Center, CX Advertising, Security, Video Management, Analytics, List Development, Machine Learning, Enterprise Data Management, and Business Management

New Products CONTENT CREATION: Slazzer announced Slazzer Infinity, an AI and Automation software that makes it simple for anyone to remove image backgrounds automatically offline with no restrictions on quantity, megapixel resolution […]

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New Tools in CX, Social Media Monitoring, Text Tools, Digital Experience, Audience Segmentation, and Events

New Products CX: AskNicely launched its Frontline Success Platform designed for frontline workers to transform how customer experience is delivered in a mobile app. SM MONITORING: Open Influence announced the launch of Go Prism, […]

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New Tools in Lead Generation, Video Creation, Advertising, Customer Service, Customer Experience, Analytics, and Webinars

New Products LEAD GEN: Oracle announced Oracle Fusion Marketing as a part of Oracle Advertising and CX, which enables marketers to easily create campaigns that span traditional marketing and advertising channels, and […]

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