Customer Experience

Uncategorized

New Tools in Mobile Marketing, Business Management, Advertising, eCommerce, CX, and Attribution

New Products MOBILE MARKETING: Muvi launched Konviare, a notification management engine, to cater to the growing demand for creating and managing multi-channel notifications. BUSINESS MANAGEMENT: WorkForce Software, an enterprise SaaS-based workforce management solution, […]

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Uncategorized

New Tools in Email Security, Analytics, CX, Customer Service, and Mobile Marketing

New Products EMAIL SECURITY: Valimail announced Valimail Authenticate, a fully automated and cost-effective Domain-based Message Authentication, Reporting and Conformance (DMARC) solution that authenticates email accurately, protects brands, stops phishing attacks, and improves […]

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Technology

New Tools in Customer Experience, Data & Identity

New Products CUSTOMER EXPERIENCE Sitel Group launched EXP+, a customer experience platform with features for intelligent self-service and automation. INFLUENCER Agency Viral Nation launched an influencer platform, Influsoft, with tools for tracking performance of social […]

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Technology

New Tools in Advertising, Sales, Customer Experience, Virtual Reality & Data

New Products INFLUENCER Q83 Technology launched Kitly Business, a platform for managing all influencer interactions.  ANALYTICS Valassis released Illumis, a platform enabling marketers to directly tie insights-led strategies to high-performing consumer engagement. ENGAGEMENT Communications platform Infobip launched […]

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