Customer Engagement

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New Tools in Customer Engagement, Integrations, Analytics, eCommerce, Customer Experience, Security, Privacy, Events, Targeting, CDP, and Direct Mail

New Products CUSTOMER ENGAGEMENT: Tata Communications launched DIGO, an in-network, cloud communications platform to power up customer engagement for digital-first businesses. INTEGRATIONS: Alloy announced Alloy Embedded, a white-label integration solution that enables eCommerce software […]

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New Tools in Mobile Marketing, Advertising, Productivity, Customer Journey, Campaign Management, Content Marketing, Customer Engagement, Sales Enablement, Accounting, and Identity Resolution

New Products MOBILE MARKETING: Airship announced the launch of its App Experience Platform (AXP), an enterprise SaaS platform focused on helping brands master the full lifecycle of mobile app experience (MAX) management. […]

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New Tools in Analytics, Sales Enablement, Retail, Advertising, Customer Engagement, and Marketing Operations

New Products ANALYTICS: Stardog unveiled Stardog Designer, a no-code, visual environment for data engineers and analysts to connect, map, model, and publish data. SALES ENABLEMENT: Uniphore announced Q for Sales, an emotional intelligence (EQ) […]

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New Tools in Lead Generation, Customer Engagement, Content Creation, and eCommerce

New Products LEAD GEN: Zymplify has launched Lead Onion, a powerful intent-driven sales enablement platform that allows users to identify, prioritize and connect with leads and prospects in real time. CUSTOMER ENGAGEMENT: Qualifio announced […]

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New Tools in Customer Engagement, Virtual Events, Social Media Management, and Contact Center Systems

New Products CUSTOMER ENGAGEMENT: Medallia announced the launch of the integrated Medallia Digital Suite, a platform that combines actionable user feedback metrics with complete behavioral data to help organizations understand and optimize […]

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