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New Tools for Call Centers
New Products SEARCH BiQ launched Content Intelligence, a tool helping marketers produce highly-optimized content. CMS Sitecore Experience Edge was launched as a headless CMS enabling marketers to publish content to any device or channel, from watches […]
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Technology
New Tools for Analytics, Customer Data & Content
New Products DATA Segment launched Segment Data Lakes built on AWS to enable customers to quickly build and launch a data lake to complement Segment’s customer data platform (CDP). TARGETING Pega launched Value Finder, a […]
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Technology
New Tools for eCommerce, Sales & Customer Experience
New Products LEAD GEN Jornaya has launched V!A, a directory for prospecting leads and finding partners for networking. COMPETITIVE INTELLIGENCE Verisk has launched Commerce Signals Merchant Tracker, a dashboard tracking the eCommerce sales of […]
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