contact center

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New Tools in Advertising, Business Management, Contact Center, Web Analytics, Web Design, Market Research, and Campaign Management

New Products ADVERTISING: Quantcast announced the launch of a suite of new solutions for digital marketers to seamlessly plan, activate and measure video, native and display brand campaigns across the web and […]

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New Tools in Marketing Automation, Web Performance, Advertising, eCommerce, Audience Segmentation, Podcasting, Contact Center, Direct Mail, Security, and Targeting

New Products AUTOMATION: Inflection.io announced the launch of their B2B marketing automation solution that puts product activity data at the center and optimizes for the scalability and extensibility demands of the modern […]

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New Products in Content Creation, Contact Center, CX Advertising, Security, Video Management, Analytics, List Development, Machine Learning, Enterprise Data Management, and Business Management

New Products CONTENT CREATION: Slazzer announced Slazzer Infinity, an AI and Automation software that makes it simple for anyone to remove image backgrounds automatically offline with no restrictions on quantity, megapixel resolution […]

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New Tools in Intent, CMS, Video Creation, Productivity, Advertising, and Contact Center

New Products INTENT: Contentgine unveiled its Content Indication Platform that provides access to Contentgine’s proprietary and 100% first-party account intent data and categorical content insights that allow for expansion and prioritization of […]

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New Tools in Customer Engagement, Virtual Events, Social Media Management, and Contact Center Systems

New Products CUSTOMER ENGAGEMENT: Medallia announced the launch of the integrated Medallia Digital Suite, a platform that combines actionable user feedback metrics with complete behavioral data to help organizations understand and optimize […]

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