New Tools in Security, Payments, Content Marketing, Web Performance, Sustainability, eCommerce, Analytics, Productivity, and Conversational Marketing

What's New

New Products

  • SECURITY: Seraphic Security announced a browser security solution for enterprises that works across any browser and any device.
  • PAYMENTS: Kibo announced Kibo Subscriptions Management, allowing retailers to provide their customers with convenient, ongoing, recurring subscriptions of frequently used products.
  • CONTENT MARKETING: Gracenote launched the Gracenote ID Distribution System, a platform that enables creators to leverage Gracenote IDs to manage their content, streamline distribution and ensure their content brands are well represented and easily discoverable on major streaming services, connected TV devices and MVPDs.
  • WEB PERFORMANCE: Mimecast announced Mimecast X1, the cybersecurity platform engineered to leverage a rich source of intelligence to learn about people and how they collaborate.
  • SUSTAINABILITY: o9 Solutions launched a set of sustainability solutions  embedded in its integrated business planning platform, helping improve the environmental and social impact of their global supply chains.
  • PAYMENTS: Attentive launched a text-to-buy solution built with Shopify’s Shop Pay payments tool, allowing customers to buy directly from within an SMS conversation.
  • eCOMMERCE: Shoppable released Instant Shop, a prebuilt, hosted shop that allows you to easily create an eCommerce storefront so that you don’t have to redirect your fans to other websites to purchase.
  • ANALYTICS: Kalibrate launched Competitive Insights, a mobility-based analytics solution that enables retailers to see a real-time view of consumer’s foot traffic patterns at a given location.
  • ANALYTICS: Iterable announced its AI Optimization Suite, allowing brands to deliver outcome-based marketing strategies that drive stronger, individualized customer experiences.
  • PRODUCTIVITY: Mimo Monitors launched their video conferencing software, Unify Meeting, that combines the top three video conferencing platforms into one user interface.
  • CONVERSATIONAL: launched DynamicNLP™, enabling Dynamic AI agents to learn on the fly, helping enterprises to set up Conversational AI flows within minutes.

Product Updates

  • WEB DESIGN: Wix released a new Wix Editor with advanced AI features, bringing together their Wix ADI editor and their classic Wix Editor to simplify complex design capabilities.
  • PERSONALIZATION: Intellimize unveiled new capabilities to provide greater scale, speed, and agility for leaner marketing teams.
  • PRODUCTIVITY: Wondershare launched the latest version of their all-in-one diagramming solution EdrawMax which includes a wide range of designer-made templates, a comprehensive symbol library, file compatibility, and sharing options.
  • CONTACT CENTER: Tata Communications enhanced its InstaCC platform with digital features to transform customer engagement of enterprises, stitching a secure, connected digital fabric that allows global enterprises and end users to connect across varied channels.
  • PRIVACY: BigID announced new capabilities that add fully automated end-to-end remediation to ensure cloud data risk from open and over-privileged file access is quickly closed, preventing insider threats, data leaks and dangerous breaches.
  • EDM: Cyral announced it has added multi-factor authentication capabilities to its platform for centralized cloud data access management.
  • PRODUCTIVITY: Allo announced a new version of their platform that brings together Objectives and Key Result goal setting, remote collaboration, accountability and team building in one package.
  • SUPPLY CHAIN: Localz announced a new group chat feature to its customer engagement solution, looping the contact center into the conversation, enabling businesses to improve transparency and communication with their customers.
  • EDM: Concentric AI launched new functionality that uniquely protects sensitive data shared as text or attachments across popular business messaging platforms, including e-mail, Slack and Microsoft Teams.
  • OPTIMIZATION: Conductrics announced that it has integrated customer surveying capabilities into its platform to give CX professionals the ability to use direct customer feedback as an integral part of their testing and optimization practices.
  • AR: Blippar announced that it is making Blippbuilder, their easy-to-use AR creation platform, free to use.
  • SM MONITORING: Reputation announced a number of updates to its social CX product suite, enabling marketers to more efficiently manage social channels in one location and use industry feedback data to create more strategic brand campaigns.


  • SECURITY: Datadog announced it has acquired Seekret, a highly innovative API observability company that will extend Datadog’s unified platform to deliver deeper API observability, governance and automation across the entire API lifecycle.
  • SALE OPS: VASS Group announced the acquisition of Hexagon Data, a digital marketing automation solutions company that develops and implements solutions to accelerate sales processes in strategic sectors such as media, retail, consumer goods, and telecommunications.
  • PRODUCTIVITY: Forsta announced its acquisition of HelloIgnite, a collaboration platform which enables companies to collect, share, and manage innovative ideas from employees to improve experiences for customers.
  • SEM: NinjaCat announced the acquisition of pay-per-click budget management software suite Shape, and together will deliver an all-in-one platform to store, report, monitor, analyze, and act on marketing data at scale.
  • VIDEO: Kargo announced the acquisition of Ziggeo, a video player and technology company that brings a suite of products to Kargo’s growing omni-channel platform, including a video player, video recording capabilities and numerous APIs.

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