ANALYTICS iClick Interactive has launched iNsights, a marketing analytics tool offering insights into the Chinese market.
LEAD GENPFL has launched Preferred Address Capture, a customer data tool enabling brands to capture a remote prospect’s address and offer a dynamic brand experience.
ADVERTISINGAcuityAds has launched illumin, a platform for advertisers seeking to automate planning, buying and omnichannel intelligence.
DAM IntelligenceBank has updated its Digital Asset Management platform with tools to recognize photos of faces and tag those images with asset keywords.
TELEVISIONSlingTV’s new Watch Party feature allows viewers to connect via video or text in real-time with others viewing live TV.
CUSTOMER SERVICESlingshot updated its customer service platform with tools enabling users to communicate with customers via the channel of their choice.
CUSTOMER SERVICEStreem, the platform enabling video and augmented reality customer service, just released its first software development kit (SDK).
CDPOracle has updated its CDP, Unity, with tools for added security, consent management and ad activation for unknown customers.
RETAIL Social selling platform CommentSold launched Live Replay, enabling retailers to make older livestream videos available to shoppers on demand.
SOCIALPinterest users may shop using results of its Lens camera visual search.
CUSTOMER JOURNEY Marketing automation platform Act-On has added customer journey tools, including messaging via SMS and the ability to communicate with customers based on consumer interactions in any third-party system.
PRESENTATIONShufflrr added a new feature, PresentLive, that enables speakers to access a full presentation deck and pick and choose slides on the fly so slides follow the flow of conversation.
EMAILPoliteMail is adding tools to give internal communications professionals more management and measurement options for messages sent to employees via Microsoft Outlook and Microsoft 365.