New Tools in Advertising, Business Management, Contact Center, Web Analytics, Web Design, Market Research, and Campaign Management

What's New

New Products

  • ADVERTISING: Quantcast announced the launch of a suite of new solutions for digital marketers to seamlessly plan, activate and measure video, native and display brand campaigns across the web and on CTV.
  • BUSINESS MANAGEMENT: Picsello announced the launch of its all-in-one photography management software designed to help photographers manage, market, and monetize their business.
  • BUSINESS MANAGEMENT: Namecheap introduced Relate by Namecheap, a new suite of online tools to make it easier for small businesses to succeed and grow in the digital space.
  • CONTACT CENTER: Level AI launched a new agent screen recording and monitoring product that will enable contact center teams to improve support quality, agent learning and coaching by monitoring and gaining further insights into their agents’ behavior.
  • CONTACT CENTER: Sprinklr introduced Sprinklr Modern Care Lite, an enterprise-grade customer support solution that can be deployed in just minutes.
  • WEB ANALYTICS: Phonexa announced HitMetrix, a user behavior recording and analytics product that helps lead generators and publishers optimize website conversion rates.
  • CONTACT CENTER: Qualtrics announced Qualtrics QM, a new AI-powered and human-assisted quality assurance solution that gives contact center leaders critical AI-powered insights on customer needs, agent effectiveness, and overall performance.
  • WEB DESIGN: Newsroom AI introduced Public, a new conversational content creation platform that encourages creators to embrace a more direct, and conversational communication style to help build deeper and more meaningful bonds with their audience.
  • MARKET RESEARCH: Speedeon announced the launch of AudienceMaker, a strategic growth platform that helps brands gain unparalleled access to valuable and actionable data on their customers and prospects.
  • CAMPAIGN MANAGEMENT: Acoustic announced the release of Multichannel Composer, a personalized, multichannel campaign builder that enables brands to close the digital experience gap by empowering marketing teams of any size to easily orchestrate hyper-personalized campaigns to engage consumers in the moment.

Product Updates

  • MOBILE MARKETING: Bluecore announced the launch of Bluecore Mobile, now allowing brands to activate their data to put the right messages and recommendations in front of every individual shopper through text.
  • CONVERSATIONAL: Ada announced several new product launches and updates including new no-code builder tools, social channels, proactive SMS, and a global application directory.
  • ANALYTICS: Dataiku announced a major update to their platform that provides new capabilities for expert teams to deliver more value at scale, enables tech-savvy workers to take on more expansive challenges, helps non-technical workers more easily engage with AI, and provides strengthened AI Governance to ensure projects are robust, transparent, and ready for success at scale.
  • AUDIENCE SEGMENTATION: Fuel Cycle announced the launch of its new website, featuring a new user interface, improved functionality and added features, including an expanded suite of consumer intelligence products.
  • PRODUCTIVITY: Zoom introduced a new translated and multi-language captions feature that allows users to view captions translated into the language of their choice.
  • EMAIL: Litmus announced new capabilities to help boost personalization and increase efficiencies in workflow and creation, including the ability for email marketers to activate integrations in one centralized location, resulting in more error-free emails that drive business outcomes.
  • CONTENT CREATION: Prezi announced new features for Prezi Video, including transparent view mode, branded name tags and a background content layer.

Acquisitions

  • PLM: Productsup announced its acquisition of World of Content, a product experience management provider, that will help strengthen Productup’s position as a scalable solution equipped to bring high-quality product information to consumers and power frictionless commerce experiences.
  • ACCOUNTING: Kofax announced it has acquired Tungsten Corporation, a global B2B e-invoicing network that facilitates and streamlines complex invoice-to-pay processes.
  • EDM: Starburst announced the acquisition of data lake analytics accelerator Varada, and together will empower organizations to more quickly and efficiently derive greater insights from their data.

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