VIDEO CREATION:Idomoo announced the launch of its Next Generation Video Platform with Living Video capabilities that enables videos to update in real time based on context and user input, allowing companies to revolutionize their digital communications and customer experience.
SECURITY:Neustar introduced UltraBot Protect, delivering enhanced capabilities that allow users to examine traffic patterns to determine risk, easily set rules, and block nefarious web application traffic, all through an intuitive, dynamic and comprehensive user interface or Neustar’s extensible API, both of which deliver actionable data and insights to better manage incoming traffic.
PRODUCTIVITY:Box launched Box Sign, its native e-signature capability that delivers unlimited signatures and a robust set of APIs, enabling businesses to digitize and modernize the way agreements are managed and governed in the cloud.
SMM:Influencify.co launched as an influencer marketing platform built specifically for e-commerce brands that automatically recognizes the best performing influencers for your brand on Instagram, Tiktok, and Youtube, while making them available for your campaigns.
ADVERTISING:Undertone announced the launch of the High Impact CTV Suite, a new product suite that dramatically expands Undertone’s comprehensive multi screen solution, enabling advertisers to reach new levels of interaction and intimacy that facilitate deeper brand and consumer connections.
CHANNEL & PARTNER:ZINFI announced it has launched a set of advanced capabilities for channel organizations to substantially improve remote collaboration capabilities with their partner base, including a guided wizard, advanced connectors, and deeper personalization.
CX:Emplifi announced innovations within its Service Cloud offering, including an AI-based Email Virtual Assistant (EVA) that drastically reduces the time and cost associated with customer support via email, as well as extended Social Messenger capabilities that provide convenience for consumers across multiple messaging applications.
INTEGRATED MARKETING:WebFindYou rolled out its newest feature, an enhanced Social Media Manager that is complete with auto-posting, scheduling and conversion tracking capabilities across popular social networks.
EVENTS: BlueJeans by Verizon announced new features and partner integrations to BlueJeans Events, including HTML Embed Enhancements, Event Customizations, Presenter Support, MootUp Integration, and Zapier Integration, all designed to help bolster the virtual event experience.
PRODUCTIVITY: TimeTrade SilverCloud rebranded as Engageware, a customer engagement solution provider dedicated to helping organizations better engage customers by providing self-service options, connecting the right resources at the right time when scheduled expertise is needed, and equipping employees with immediate access to the information required to quickly and consistently answer questions and respond to inquiries.
TRAINING: Thinkific initiated the rollout of Thinkific Payments, a new embedded payment processing service within their online education platform that lends itself to being a powerful tool to help course creators increase sales and scale their impact.
PROCESS AUTOMATION:Nintex announced the latest enhancements to its next generation Nintex Workflow Cloud, including an intelligent PDF form converter, new connectors that integrate with Webex, Microsoft Azure, Jira, and Okta, repeating data support, a people picker feature that enables participants to easily search for and leverage user information with a Form, and the Nintex Gateway with SharePoint on-premises support.
RETAIL MARKETING:Taboola announced the acquisition of Connexity, a marketing technology company that operates a retail- and e-commerce-focused advertising network, to expand Taboola’s reach further into e-commerce.
CUSTOMER SERVICE:Uniphore announced it will acquire contact center automation software provider Jacada, and together with Uniphore’s conversational AI and automation solutions, it will empower businesses to easily automate key interactions across self-service and agent-assisted customer engagements.
AI:Shutterstock has acquired three creative AI platforms, Pattern89, Datasine, and Shotzr after launching Shutterstock.AI, a newly formed subsidiary. Together these creative AI platforms will help customers globally solve the biggest creative challenges they have with discovering and selecting the right content that is relevant, and that resonates with audiences.
INTELLIGENT AGENTS:DataRobot has acquired MLOps vendor Algorithmia, bringing together Algorithmia’s model-serving and enterprise-grade security and governance capabilities with DataRobot’s suite of model monitoring and management tools that will give enterprise customers an operational platform to run any machine learning model.
CUSTOMER SERVICE:Revinate announced it will acquire direct booking solutions provider NAVIS, and by combining Revinate’s guest data platform with NAVIS’ voice channel conversion platform, it will bring exceptional direct booking performance to the hospitality industry.