New tools for Content Mgmt., Planning, Events, Automation, CX and Analytics

What's New

New Products

  • CONTENT MANAGEMENT: Box announced Box Shuttle, making it easier, faster, and less costly to migrate large amounts of content, including permissions and metadata, to the Box Content Cloud.
  • PLANNING: Wavemaker rolled out a new AI-powered media planning platform, Maximize, allowing planners to create media plans that reach multiple audiences and quickly optimize media investments.
  • EVENTS: Eventgroove announced the launch of their one-stop platform that seamlessly integrates their services for event management, fundraising, and e-commerce.
  • AUTOMATION: WebFindYou announced their All-In-One Digital Marketing Technology that provides users with the ability to grow their brands online with less hassle, reduced costs and increased revenues.
  • CX: SX platform SupportLogic announced the launch of Agent SX, delivering real-time coaching and feedback to enable agents with NLP-driven recommendations to prioritize cases, collaborate more efficiently and improve their performance across multiple dimensions of service delivery.
  • ANALYTICS: PureB2B announced the launch of PurePredict, which helps teams combine and synthesize three distinct sets of intent data to give insights needed to increase conversion rates, pipeline generation and ROI.

Product Updates

  • EMAIL: cloudHQ released an upgraded version of Export Email that gives Gmail users the ability to save email data directly to Google Sheets.
  • CMS: Adobe has announced new headless CMS capabilities to its Adobe Experience Cloud platform.
  • CXA: ActiveCampaign has added 70 new email templates to its library, continuously fulfilling their Customer Success Commitment.
  • CONTENT MANAGEMENT: Content management platform VisualVault announced they released a new version with upgrades across functionality, user experience, cyber security, Artificial Intelligence and Machine Learning.
  • WORKFLOW: NetHunt CRM has launched expanded capabilities now allowing users to utilize automated workflows directly out of their Gmail inbox.
  • CRM: Really Simple Systems announced the release of a new version of its Advanced Marketing tool for managing campaigns with greater sophistication and functionality.

Acquisitions

  • MONITORING: ClickDimensions announced the acquisition of Eletype, a real-time digital assistant that supports marketing campaign performance through intelligent monitoring and collaboration.
  • CONSENT: ActiveProspect, announced the acquisition of integration software provider LeadsBridge, to build a global and comprehensive platform for consent-based marketing.
  • TBM: Technology business management solutions Apptio announced the acquisition of Targetprocess, an agile portfolio and work management solution.
  • CX MANAGEMENT: Equifax acquired AI-driven fraud prevention and digital identity solutions provider Kount, enabling global businesses to harness the power of AI to establish strong digital identity trust and better engage with their customers online.

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