New Tools for eCommerce, Sales & Customer Experience

New Products

  • LEAD GEN Jornaya has launched V!A, a directory for prospecting leads and finding partners for networking.
  • COMPETITIVE INTELLIGENCE Verisk has launched Commerce Signals Merchant Tracker, a dashboard tracking the eCommerce sales of competitors’ sites.
  • SEARCH ReverseAds is a new keyword advertising tool serving intuitive ads everywhere buyers go online after their initial search.
  • eCOMMERCE MyyShop launched as an eCommerce platform for drop shippers.

New Features

  • SALES Salesforce Sales Cloud has new tools for remote work and virtual meetings. The tools and updates include Salesforce Meetings, Salesforce Maps Field Safety Kit, Enhanced High Velocity Sales and Einstein Video Call Coaching.
  • SOCIAL Triller, the platform enabling users to create their own music videos, has launched Crosshype, a feature enabling marketers to place adds on the platform with guaranteed views and a calculable CPM.
  • eCOMMERCE Springbot’s eCommerce platform now supports SMS messaging.
  • AUTOMATION Mailchimp has added tools to help evolve its platform from email to marketing automation, including AI to help businesses choose the next best action.
  • SALES HubSpot updated its CRM with sales tools, including custom quote templates to make it easy for users to create sales documents.
  • SEARCH Yext has updated algorithms within its Answers product to enable businesses to better automate answers to customer questions. 
  • VIDEO The new Social Stories feature on the Connatix Playspace platform enables publishers to monetize their video content posted to Instagram.
  • CUSTOMER ENGAGEMENT M800 has updated its maaiiconnect platform for customer engagement with new security tools, including two-factor authentication.
  • PRICING Revtrax updated its offer management platform with tools for greater personalization. 
  • SALES InsightSquared updated its revenue intelligence platform with Advanced Sales Math Insights, which identify key inflection points in a customer’s sales cycle.
  • ADVERTISING Adform has rebranded its advertising management platform Flow, with tools for DSP, DMP, SSP, DCO and ad serving.
  • CONTENT Touchstone Research has updated its Secure Content Testing tool with a watermark that protects content being tested in an online market research.
    SALES Sales pipeline management platform Pipedrive was updated with access to a B2B database of 400 million business profiles and lead prospecting tools.
  • ANALYTICS Pager Duty updated its analytics tools for customer service representatives.
  • ADVERTISING Terminus Engagement Hub has new features for visitor ID lookups and a mobile app enabling users to work from anywhere.
  • CUSTOMER Delighted, a Qualtrics company, has new artificial intelligence technology to automate its customer feedback tools.

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