New Tools for Mobile, Workflow, Training and Video Meetings

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New Products

  • OOH MoZeus’ Digital Wand is a mobile solution that allows consumers to interact with digital displays from their phones without downloading an app.
  • VIDEO RingCentral’s new Glip product adds free capabilities for video meetings. 
  • IPA Veritone launched Automate Studio, a low-code, web-based workflow designer aiding organizations embarking on intelligent process automation (IPA).
  • SALES Gong Complete Coaching is a virtual coaching platform for sales teams working remotely.

Product Updates

  • SALES Salesmsg has new features enabling teams to send a text or SMS from inside an integrated CRM, syncing conversation history in both places.
  • VIDEO Mindworks‘ video advertising platform has new features for dynamic creative optimization.
  • TRANSLATION Unbabel added Crosslingual Optimized Metric for Evaluation of Translation (COMET) to its platform, enabling better machine translation. 
  • CX NUVI’s customer experience tool has a new Share of Voice feature to determine total mentions of selected companies and percentage of mentions attributed to each.
  • CUSTOMER SERVICE Atlassian’s Jira Service Desk is now Jira Service Management with features for on-call scheduling, alerting and incident swarming. 
  • CDP Customer Data Platform Amperity added new features to automate the process of identifying more anonymous customers.
  • PR Cision Impact now reports out new metrics enabling public relations teams to know the ROI of earned media.
  • CRM OnePageCRM now has capacity for mobile lead capture, the ability to track multiple pipelines, and new features for managing sales teams. 
  • CX The Doxim Customer Communications Management Platform has new features for accessibility.
  • STREAM Mediaroom Play from MediaKind is a new client solution enabling operators to deploy set top boxes powered by Android TV, rapidly. 
  • eCOMMERCE Verishop has new features so retailers can host a hang out for consumers as they shop with their friends online.
  • PODCAST The Omny Studio podcast management platform from Triton Digital now has capabilities to support six languages.
  • TESTING Katalon launched smart troubleshooting features to automate the test failure identification in the debugging process.
  • IDENTITY Auth0‘s new Adaptive Multi-factor Authentication feature helps reduce the threat of hacks and data breaches.
  • ANALYTICS Tableau has new features to simplify enterprise-wide data preparation and analysis.
  • eCOMMERCE Fanplayr online behavioral personalization platform for the shopping experience now enables product recommendations. 


  • CONSUMER Consumer intelligence vendor InMarket acquired Key Ring, a loyalty app, from Vericast.
  • AUDIO Streaming platform Spotify acquired podcast platform Megaphone
  • PLM SaaS vendor-to-manufacturers PTC will acquire Arena Solutions, product lifecycle management (PLM) platform provider.
  • eCOMMERCE GoDaddy announced it will acquire Poynt, adding a suite of commerce and payment services for retailers.
  • FINTECH Verisk will acquire consumer behavioral data and intelligence firm, Jornaya, supporting its suite of tools for the financial industry.

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