New Tools in Customer Engagement, Intelligent Agents, and Analytics
New Products ENGAGEMENT: Twilio announced the launch of Twilio Engage, a growth automation platform that helps marketers deliver omnichannel campaigns with out-of-the-box functionality. AI: SkyPoint announced the launch of SkyPoint Predict, a predictive customer insights […]
Read MoreNew Tools in Advertising, Analytics, Payments, Customer Service, Customer Engagement, Events, SMS, RevOps, and Video Measurement
New Products ADVERTISING: ADvendio announced the launch of their Salesforce powered self-service advertising platform for managing cross-media ad campaigns. ANALYTICS: Emotive Technologies launched Apex, a SaaS platform for measuring key marketing metrics with a […]
Read MoreNew Tools in Advertising, CDP, Video Creation, Contact Center Systems, and Customer Service
New Products ADVERTISING: Permission.io announced the development of Permission Ads, a demand side platform that offers advertisers a new way to run consent-based ad campaigns by offering consumers cryptocurrency rewards in the […]
Read MoreNew Tools in CDP, Lead Generation, AR, Customer Service, and Live Events
New Products CDP: ActionIQ introduced their B2B CDP that allows B2B companies to leverage all known and anonymous customer and account data to build a 360-degree customer view that powers highly personalized, […]
Read MoreNew Tools in Contact Center Systems, Video Creation, Podcasting, and Productivity
New Products CONTACT CENTER: Kore.ai launched SmartAssist, an end-to-end AI-native Contact Center as-a-Service that accurately responds to the most sophisticated conversations across voice or digital channels, and automatically escalates conversations to live […]
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